Windows Client crashes frequently

Submitted by Mr. Happy on #1

I have the server running on a Raspberry Pi (trial) and a client on Windows 2008R2.
Every couple of minutes the client pops a notification that it's running on a trial server (I know that, no need to keep reminding me...)
And after about 20 notifications it crashes.
Problem signature:
Problem Event Name: APPCRASH
Application Name: vhui64_304.exe
Application Version: 3.0.4.0
Application Timestamp: 55a60479
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18869
Fault Module Timestamp: 556366fd
Exception Code: c0000005
Exception Offset: 0000000000001b54
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1043
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

Can you tell me what causes this and, better yet, can you fix it?? ;)

Regards...

Submitted by Michael on Mon, 2015/07/20 - 11:25

#2

Hi, when it crashes it saves a file to a temp directory. It will display a dialog showing the path to the file when it crashes. Could you email me that file to mail [at] virtualhere.com (mail[at]virtualhere[dot]com)

It only displays the trial message once when you connect to the server. If the connection keeps dropping and reestablishing then it will keep showing the trial message.

Your connection should not keep on dropping, can you take a look in the System Messages of the client, it will show the reason the connection is dropping.

Submitted by Mr. Happy on Tue, 2015/07/21 - 05:57

#3

Thanks for the info... Found out that my switch was giving connection problems... replaced it and popups are gone :)