After update QNAP virtual USB does not work

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jerema
After update QNAP virtual USB does not work

Hi I had update the QNAP to version 4.3.5.0722 Virtual USB does not work any longer.
The client does not find the virtualUSB server.

jerema
solved

I reinstalled the software and it works again.

jerema
After few days I have to

After few days I have to reinstall the software. Otherwise the client does not found the server.

Can you fix this ?

Michael
.

Can you install the latest version from here https://www.virtualhere.com/nas

jerema
Hello Michael,

Hello Michael,

this is was I did every some days: install the latest version.
But some days later the client does not found the server. I reinstalled the software and then the client found the server.

Michael
.

If/when it happens again can you open QNAP QTS in your webbrowser and go to App Center->Virtualhere and see if the app is running. Im thinking it might be crashing and stopping. IF its says stopped, start it again from there.

Could could you have a look in the /var/log/vhusbd.txt file on your qnap and see if it shows the vhusbd process crashing?

jerema
Hello Michael,

Hello Michael,

in vhusbd.txt I found this :

Tue Nov 6 17:59:22 2018 LOG_ERR VirtualHere 3.7.8 caught signal 11 (Segmentation fault) and must exit. Sorry for the inconvenience, please contact mail@virtualhere for help

Can you help me ?

Michael
.

What model is your QNAP?

jerema
TS-677

TS-677

Michael
.

Ok i notice that QTS 4.3.5.0756 build 20181110 came out yesterday with a whole bunch of fixes. Could you upgrade to that and see if its resolved

jerema
I will check this.

I will check this.

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