Guardant Code USB does not work

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Shark
Guardant Code USB does not work

Hallo!
Virtualhere does not want to work with the Guardant Code USB. The program does not see the key, but it can be seen in the device manger.
With Senselock works fine.
Serever:

pi@raspberrypi:/dev/bus/usb $ lsusb
Bus 001 Device 004: ID 0a89:0009
Bus 001 Device 006: ID 0471:485d Philips (or NXP) Senselock SenseIV v2.x
Bus 001 Device 005: ID 0471:485d Philips (or NXP) Senselock SenseIV v2.x

What could be the problem?
Thanks!

Michael
.

what os is the client running on?

Shark
Windows 7 32.

Windows 7 32.
USB Flash works fine.
Senselock Elite4 2.x [0471:485d] works fine.
Guardant Code USB Aktiv Co. [0a89:0009]. Soft does not see the serial number of the key.

Nov 5 13:08:54 raspberrypi vhusbdarm[401]: Device 113 [0471:485d] BOUND to connection 3
Nov 5 13:09:41 raspberrypi vhusbdarm[401]: Device 113 [0471:485d] UNBOUND from connection 3
Nov 5 13:11:29 raspberrypi vhusbdarm[401]: Device 115 [0a89:0009] BOUND to connection 3
Nov 5 13:11:31 raspberrypi vhusbdarm[401]: Device 115 [0a89:0009] UNBOUND from connection 3

Do I need more logs?
Many thanks!

Michael
.

Ok, can you try on win10, if that doesn't work it's not going to work via virtualhere

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