VirtualHere, MacOS Catalina & Steam Link

Hello,

I just wanted to check with you that VirtualHere is fully supported on MacOS 10.15?

I purchased a licence this week to use with my Steam Link, but I am having a few problems that are preventing me from using this great software properly. My goal is to have VirtualHere always running on my Mac Mini, which I run as a headless media server. I will then connect to this via a Steam Link, which I can then operate using an airmouse & keyboard device connected to the Steam Link (VirtualHere is providing the 'missing link' between the two). The issues I am experiencing are as as follows:

1. VirtualHere only runs in the background for about 1 hour before I get the message "Unfortunately VirtualHere client has crashed"

2. When the software is running and I am connected via Steam to the Mac, VirtualHere does not detect the mouse unless I show the main client window, select "auto-find hubs" then deselect this option, which seems to force it to search and eventually find the USB device. This is a bit inconvenient as I have to interact with the remote computer every time I's like to start a session with Steam Link.

I was hoping for a set & forget solution, but it appears to not quite be there yet. Any ideas?

Thanks in advance.

#2

I would strongly suggest not using catalina for the time being and downgrade back to 10.14.6 if you can. I think there are too many issues with catalina 10.15 (.0) at the moment regarding virtualhere and bugs general gaming. If you are still having issues with virtualhere after you downgrade, let me know and i can work with you there.

#3

Many thanks for the reply. Unfortunately, there is no convenient way that I can downgrade to 10.14. I have a TM backup, but I've changed all sorts of settings with my virtualisation software that I use for work. I'd also have to downgrade some Bootcamp drivers presumably.

Anyway, in this case, would it be worth waiting until the public release of 10.15.1 and addressing some of the bugs? I'm not in a huge rush, but would be nice to have something functional.

#4

Yes wait for 10.15.1 and we'll try again with that.