QNAP TS-459 Pro II installation problem

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francofranco
QNAP TS-459 Pro II installation problem

Hi,
using QPKG Center, the installation don't create folder under ../.qpkg/ with all files.
In web UI i see "installation complete" but missing all files!
Why?

Thanks,
Franco

francofranco
I have update firmware and

I have update firmware and now i see files.
But run "ps aux" in ssh i don't see virtualhere.
Why?

Franco

Michael
Hi Franco,

Hi Franco,

It is called vhusbdq not "virtualhere"

do a ps | grep "vhusbdq"

Michael

francofranco
Nothing, there isn't.

Nothing, there isn't.
So If i launch ./vhusbdq manually, i have "segmentation fault" afetr 3 seconds...
:(

Michael
Ah ok thats not good :)

Ah ok thats not good :)

Could you look in /etc/logs/kmsg and see if there is something in there mentioning vhusbdq. If the server crashes i try to log the stack trace to the linux log file. If there is nothing there i will update the software to display a stack trace in the kmsg...

francofranco
Good morning,

Good morning,
unfortunatly, there is nothing in /etc/logs/kmsg about vhusbdq.

Franco.

Michael
Could you type

Could you type

./vhusbdq --help

and see if that shows the help screen. I want to determine whether the server starts at all or it fails even before it can start.

francofranco
News

./vhusbdq --help works fine!
When I do ./vhusbdq, it's all ok, but just i run client on pc, the server crashes ("Segmentation fault").

Michael
OK good so the server can

OK good so the server can start, i will update the server software to display where it is crashing... i will send a message when the build is ready...

Michael
Franco could you do the

Franco could you do the following.

1. Download version 1.6.8 from here http://www.virtualhere.com/qnap
2. When it crashes it will write the log to the QNAP log.

To read the QNAP log, in the QNAP web interface -> Open Control Panel -> System Logs and send me the details in there.

Thanks

francofranco
VirtualHere crashed,

VirtualHere crashed, backtrace...

Michael
Thanks but can you paste all

Thanks but can you paste all the lines in the log, not just the first or email me a screenshot to mail@virtualhere.com

There should be 5 or 6 entries in the log. I need to know the function that failed so i can fix it..

francofranco
Sorry, in which file?

Sorry, in which file?

Michael
To read the QNAP log, in the

To read the QNAP log, in the QNAP web interface -> Open Control Panel -> System Logs and send me the details in there.

francofranco
There is only "VirtualHere

There is only "VirtualHere crashed, backtrace..." :(

Michael
Could you directly download

Could you directly download this binary and overwrite the one on your NAS.

http://www.virtualhere.com/sites/default/files/nas/qnap/vhusbdq

That one is compiled with debug symbols and if/when it crashes it should write to the QNAP log file viewable in the Control Panel -> System Logs

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