Connection dropped

Submitted by ulrik on #1

I have VH server installed on an iMac running OS 10.12.5 and the client installed on a macbook pro running OS 10.2.5.
When I used the demo version of VH everything worked fine so I bought an unlimited license and everything was fine, until a week ago when suddenly the VH client started dropping the connection to the server. It happens all the time now, I relaunch the client and it connects to the server and about 10-20 sec later it will loose the connection.
The client is version 4.0.7 and the server is v. 3.3.0
I use it in my home network for connecting to USB eLicenser (steinberg) and also to USB Sentinel Superior 6.6.0, what could be wrong?

Cheers Ulrik

Submitted by ulrik on Mon, 2017/05/22 - 00:51

#2

I noticed I had old versions of both server and client, so I updated to the latest and it seemed to work better, I was connected for 2-3 minutes then it all started again, loosing connection and now it's like before.

Submitted by Michael on Mon, 2017/05/22 - 08:39

#3

The client will say why its dropping, take a look in the System Messages log (paste it in here). In the client right click USB Hubs->System Messages

Submitted by ulrik on Tue, 2017/05/23 - 15:21

#4

Hi Michael!
I don't really know what happened, maybe it was the reboot of both the server and the client machines (again), but know its working great :) No more dropped connections.
Thank you for a great software!
Cheers / Ulrik

Submitted by Michael on Tue, 2017/05/23 - 19:17

#5

OK great, im glad its all working now!