iLok with Yosemite

Submitted by abayyey on #1

Hello,

Sorry if this has been covered but I could't find it in any search.
I did notice that iLok isn't support. Shame.

Any idea when it will be?

NAS USB Server - QNAP
Client - OSX
OSX - 10.10.5
iLok with Pro Tools.

Many thanks,
Abayyey.

Submitted by Michael on Sun, 2018/04/08 - 23:16

#2

Yes it works fine on that version of osx, Whats problem are you having?

Submitted by abayyey on Sun, 2018/04/08 - 23:43

#3

Hi Michael,
I am just getting the Mac wheel when trying to launch PT. I have to force quit PT each time.
I have only had the QNAP for a day so may have missed something?

The iLok is listed okay and as I right click it tells me it's being used by me.

Thanks,
A.

Submitted by abayyey on Mon, 2018/04/09 - 23:58

#5

Thanks Michael, I'll give it a go...

Submitted by abayyey on Tue, 2018/04/10 - 00:49

#6

Hi Michael, I downloaded the client again ( as well as reinstalling the package as requested) I now have messages as follows:

'The VirtualHere Client drivers could not be loaded'
'Try rebooting your machine and running VirtualHere Client again.'

I rebooted the machine and now have an Apple message that reads:
'The application "VirtualHere" can't be opened.
-600

Cheers,
A.

Submitted by Michael on Tue, 2018/04/10 - 09:13

#7

OK something is not right with your setup, you shouldnt need to reinstall anything on the client side. Try this to repair

0. reboot the computer
1. start Terminal
2. sudo rm -rf /Library/Extensions/vhhcd.kext
3. sync
4. exit
5. Reboot the computer
6. Run VirtualHere Client again

Submitted by abayyey on Fri, 2018/04/13 - 05:15

#8

Hi Michael, sorry but it now prompts me to install the driver each time I boot up. I still have to force quit pro tools. Oh, and now my licence doesn't work.

Submitted by Michael on Fri, 2018/04/13 - 10:28

#9

OK i think there is something not right with your osx. I dont think virtualhere will work on it.

Submitted by abayyey on Fri, 2018/04/13 - 19:41

#10

Okay. Thanks for your time Michael.