I just installed the VirtualHere server (version 3.2.9) on our Synology DiskStation yesterday. I have installed the VirtualHere Client (version 4.5.7) on our Mac Server OSX 10.8.5. The client is able to connect to our Synology Hub and lists the available USB devices. Whenever I right click on the USB device with ´Use this device`, the client indicates that the `drivers will to be updated`. I run through the update installation only to receive the following message at the end:
The VirtualHere Client drivers could not be loaded.
Try rebooting your machine and running VirtualHere Client again.
I have rebooted and tried the install several times. I have also tried uninstalling and removing preferences and reinstalling to no avail.
Any suggestions?
Here are the system logs:
11:42:09 INFO :VirtualHere Client 4.5.7 starting (Compiled: Aug 17 2018 19:57:30)
11:42:09 INFO :Using config at /Users/unknownadmin/Library/Preferences/vhui Preferences
11:42:09 INFO :IPC available at /tmp/vhclient
11:42:09 INFO :Auto-find using Bonjour - on
11:42:09 INFO :Auto-find using Bonjour SSL - on
11:42:16 INFO :Installed drivers version 1.0.97 will be upgraded to version 1.0.98
11:42:18 INFO :Using OSX 10.8 driver
11:43:25 INFO :Installed driver is now version 1.0.97
11:47:28 INFO :Installed drivers version 1.0.97 will be upgraded to version 1.0.98
11:47:36 INFO :Using OSX 10.8 driver
11:47:39 INFO :Installed driver is now version 1.0.97
Thanks,
Chris
please disregard
I was using our Mac Server OSX 10.8.5 as our test bed. I installed the VirtualHere client on the production computer and it was able to successfully install the drivers.
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OK great, sorry i didnt get back quicker, i had to order osx 10.8.5 from apple as i lost my copy, and it hasnt been delivered yet. Anyway ill double check this issue anyway when i get osx 10.8.5 again.