Unable to use on Mojave system

Hi,

I've migrated from a 2010 MBP 13" running High Sierra (VH working perfectly) to a 2018 MBP 13" (Touch Bar) running Mojave, and I can't seem to get the client to work.

I'm trying to use VH to access an ext HDD that is connected via USB to my QNAP NAS, which in turn is connect through my home router via WiFi to my laptop. Previously I have been able to use this successfully when running High Sierra.

I have deinstalled and reinstalled the app on the NAS, and on my Mac.

I downloaded and opened the .dmg (latest version), and it seemed to install OK.
I then opened the app, navigated to the drive I want to use, clicked 'Use this device', and got a pop-up notification saying:

"VirtualHere Client drivers will be installed"

I clicked OK, then confirmed the installation of 'osxdriver', and then it failed, showing:

"The installer encountered an error that caused the installer to fail. Contact the software manufacturer for assistance."

Am I doing something wrong or is it a Mojave issue?

Many thanks in anticipation of your help!

Joe

#2

You might need to approve the VirtualHere kernel client driver. Running virtualhere again and let it fail the installer then bring up System Preferences->Security And Privacy and see if there is an button to enable Kernel Extension from "VirtualHere Pty. Ltd."

#3

That sorted it - thank you so much for such an incredibly quick reply!

Very best,

Joe