How to add a device that isn't known by the software?

Trying to run a device that is not known by the software. Can I use the vendors drivers to make this work?

2019-01-30 20:05:52 INFO :Installing driver for class PCTEL Devices {C3C59DEB-B17F-4457-B5D7-4DEAE57C8A33}
2019-01-30 20:05:52 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2019-01-30 20:05:53 ERROR :There was an error downloading, HTTP response code said error (404)
2019-01-30 20:05:53 ERROR :Could not install driver for class PCTEL Devices
2019-01-30 20:05:53 ERROR :Error binding device 11 [04e9:0001] to connection 1, BIND_ERROR