Client access takes up to ten minutes

Submitted by Stefan1402 on #1

Hi All,

we use a Server with 5 different Dongles. The clients discover the server correct witout any doubts.
When we now want to connect a dongle to a client (Use this device) it takes 5-10 minutes until the dongle is available on the client.
It takes this time too, until the other clients recognise that this dongle is already in use.
Is this behavior normal? Because it's sometimes quite annoying to wait this time.
Does anyone has any idea what we can check?

Regards
Stefan

Submitted by Michael on Thu, 2020/02/27 - 21:57

#2

That is definately not normal,

1. What server is virtualhere running on?

2. What is the dongle model?

3. Is this system on a LAN or over a high latency WAN link?

Submitted by Stefan1402 on Tue, 2020/03/03 - 00:15

#3

Hi Michael,

apologize for my delayed answer.
Here are the answers to your questions:
1. The server is running on Ubuntu 18.04.4 LTS in a vmware esxi 6.5 machine
I just read now, that virtual hosts are not really supported. Is that the problem?

2. Different dongles. We have 3 Aladin HASP and one Rainbow

3. Sharing is only in local LAN.

Regards
Stefan

Submitted by Michael on Tue, 2020/03/03 - 05:39

#4

Yes you cannot run the virtualhere server in a virtual machine, put it on a real machine then email me and I'll move the licence

Submitted by Stefan1402 on Wed, 2020/03/04 - 18:43

#5

Hi Michael,

ok. All right. I will prepare a real machine an come back to you via mail regarding the licence

Thanks
Stefan