Guardant Code Dongle not working

Hi,

I tried to share my Guardant Code dongle and it's not working. My program can " see " that the dongle is there
but it looks like it cannot make it working properly.

I installed the windows server to be able to pull the logs :

2020-08-16 16:53:23 ERROR :IOCTL_USB_GET_NODE_CONNECTION_INFORMATION_EX_V2 failed for USB\VID_0A89&PID_0009\5&E31A2D8&0&10, Incorrect function. (0x00000001)

any clue ?

best regards,
Marc

#2

Found an old post and it looks like it's not working with Win7. I tried it on my other computer that run Win10, and it's working..

Time to upgrade I guess.! :)