there was an error using this device

2022-07-23 13:01:34 INFO :Found Full speed device [194f:020a] "PreSonus, ATM SQ" at address 8
2022-07-23 13:02:40 INFO :Unmanaging device 3 [064e:9314]
2022-07-23 13:02:47 INFO :Unmanaging device 8 [194f:020a]
2022-07-23 13:02:49 INFO :Found Full speed device [194f:020a] "PreSonus, ATM SQ" at address 8
2022-07-23 13:02:54 INFO :Unmanaging device 8 [194f:020a]
2022-07-23 13:02:55 ERROR :Cannot complete the capture of device at address 48358240, perhaps it has disappeared?
2022-07-23 13:02:55 ERROR :Error binding device 8 [194f:020a] to connection 1, BIND_ERROR
2022-07-23 13:02:56 INFO :Found Full speed device [194f:020a] "PreSonus, ATM SQ" at address 8

Can I get help with this? I use one midi controller (the push2) and it works fine, but I got another midi controller for performance (the atomsq), and it doesn't seem to work, any thoughts?

#2

In the virtualhere client, right click on "PreSonus, ATM SQ" And select Custom Event Handler... and paste in exactly this:

onReset.$VENDOR_ID$.$PRODUCT_ID$=

Then press OK. Then try to use it via virtualhere. Does that work ok now?

#3

nope; that didn't work, what else can I try?

2022-07-23 22:34:43 INFO :Set custom event "onReset.194f.020a="
2022-07-23 22:34:51 INFO :Unmanaging device 6 [194f:020a]
2022-07-23 22:34:52 ERROR :Cannot complete the capture of device at address 48358240, perhaps it has disappeared?
2022-07-23 22:34:52 ERROR :Error binding device 6 [194f:020a] to connection 10, BIND_ERROR
2022-07-23 22:34:52 INFO :Found Full speed device [194f:020a] "PreSonus, ATM SQ" at address 6

client windows 11
host windows 10

#4

Also the device seems to "blink" turn on and off when the client tries to access it.

#5

No it's not going to work via virtualhere

#6

so, after updating windows 10, updating all drivers and cleaning all junk files (this is the host machine)
I got it working 100% correctly
but after I unplugged it and replugged it back in to the host computer, the client can't see the device anymore
can you help me fix this?

2022-07-26 14:44:42 ERROR :Calling CM_Get_DevNode_PropertyW (Address) failed for USBESTUB\DEVICES\0105, error CR_NO_SUCH_VALUE

I think that's the error I'm getting; again, it was working perfectly but then stopped! please assist

#7

Virtualhere will not forward a usb twice. It seems you are already using other usb forwarding software. Uninstall that.

#8

it's amazing; thank you