Could not install driver for class Authentication Devices

Hello!

My VirtualHere client is unable to use my USB device attached to my replacement laptop. Based on my log checking, I think it is because the VirtualHere server cannot find a driver, but not fully certain. Here is the message I saw:

Snippet:
2022-08-17 14:01:49 ERROR :Could not install driver for class Authentication Devices

Please let me know what I can do to resolve - thanks. For reference, I've attached my longer server log below.

Best regards,
Shaun

Log
-----------
2022-08-17 13:58:50 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2022-08-17 13:58:53 INFO :Tickled device USB\VID_0CF3&PID_E300\5&56C010E&0&7 when getting prod/vend strings
2022-08-17 13:58:53 WARNING :Loading string descriptor for device on port 7 failed, A device attached to the system is not functioning. (0x0000001f)
2022-08-17 13:58:54 INFO :Tickled device USB\VID_06CB&PID_0081\5C06B407963A when getting prod/vend strings
2022-08-17 13:58:54 INFO :Found Full speed device [0cf3:e300] "0x0cf3, 0xe300" at address 1
2022-08-17 13:58:54 INFO :Found Full speed device [06cb:0081] "0x06cb, 0x0081" at address 2
2022-08-17 13:58:54 INFO :Found High speed device [5986:210e] "SunplusIT Inc, EasyCamera" at address 3
2022-08-17 13:58:54 INFO :Found Full speed device [147e:2016] "UPEK, Biometric Coprocessor" at address 4
2022-08-17 13:59:01 ERROR :Registration returned an error
2022-08-17 13:59:31 INFO :Unmanaging device 4 [147e:2016]
2022-08-17 13:59:32 ERROR :Registration returned an error
2022-08-17 13:59:40 INFO :Found Full speed device [147e:2016] "UPEK, Biometric Coprocessor" at address 4
2022-08-17 14:01:03 INFO :172.18.43.66 connected as connection 1
2022-08-17 14:01:49 INFO :Installing driver for class Authentication Devices {73395523-CEC2-41C2-8DD4-B357F479E66B}
2022-08-17 14:01:49 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2022-08-17 14:01:49 ERROR :There was an error downloading, HTTP response code said error (404)
2022-08-17 14:01:49 ERROR :Could not install driver for class Authentication Devices
2022-08-17 14:01:49 ERROR :Error binding device 4 [147e:2016] to connection 1, BIND_ERROR
2022-08-17 14:02:02 INFO :Installing driver for class Authentication Devices {73395523-CEC2-41C2-8DD4-B357F479E66B}
2022-08-17 14:02:02 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2022-08-17 14:02:02 ERROR :There was an error downloading, HTTP response code said error (404)
2022-08-17 14:02:02 ERROR :Could not install driver for class Authentication Devices
2022-08-17 14:02:02 ERROR :Error binding device 4 [147e:2016] to connection 1, BIND_ERROR