USB devices disconnected sometimes

Dear developer,

I'm using viturehere to connect my device to a computer which Win7 64bit system is installed.

Usually it works well, but the device is disconnected with error 10054 occasionally. The device could reconnect in a few seconds.

Is there any settings to avoid the problem?

Here are the logs from client
System Messages
2023-03-1510:58:18INFO:VirtualHere Client 5.4.4 starting(Compiled: Feb 24 202314:22:06)

2023-03-15 10:58:18INFO:Client OS is Windows 7(build 7601, Service Pack 1), 64-bit edition

2023-03-15 10:58:18INFO:Using configatC:\Users\Administrator\AppData\Roaming\vhui.ini

2023-03-15 10:58:18 INFO :IPC available at \Lpipe\vhclient

2023-03-15 10:58:18 INFO :Auto-find (Bonjour)on

2023-03-15 10:58:18 INFO :Auto-find (Bonjour SSL) on
2023-03-15 10:58:18INFO:ReverseLookupService listening on port 7573 (IPv6 dual-stack)
2023-03-15 10:58:18 INFO:Connection1receiving msg size didnt complete due to error 10054,2023-03-15 10:58:23 INFO :Drivers are up-todate
2023-03-15 10:58:23INFO :Connected to the VirtualHere Client Driver (Version 2)

2023-03-15 10:58:46 INFO :Server ping timeout, shutting down connection 1...
2023-03-15 15:26:44 INFO :Connection 3 receiving msg size didnt complete due to error 10054

2023-03-15 15:26:45INFO:Connection2receiving msg size didnt complete due to error 10054

2023-03-15 15:26:53 INFO :Server ping timeout, shutting down connection 3.

2023-03-15 15:26:57INFO :Server ping timeout shutting down connection 2

#2

Windows 7 is not supported, only windows 10/11