Error: "Message is too big (comp=1629175835, uncomp=21306112)" with VirtualHere on Windows 11 Kiosk

Hello everyone,

I'm experiencing an issue with VirtualHere on my Windows 11 kiosk setup. I have a USB thermal printer (model KPOS_80) connected via VirtualHere. When I attempt to print, the following log messages appear:

2025-03-10 17:39:13 INFO :192.168.1.18 connected as connection 3 (Standard TCP) 2025-03-10 17:39:13 ERROR :Error received message is too big (comp=1629175835, uncomp=21306112) 2025-03-10 17:39:24 INFO :Connection 3 successfully removed (reason: timeout)

It appears that VirtualHere is receiving a data message that exceeds the manageable size, possibly due to compression issues or large print jobs. I've ensured that I'm using the latest version of VirtualHere, checked the network settings, and attempted to adjust any available compression settings, but the problem persists.

Has anyone encountered this error before? Any advice on troubleshooting or configuration adjustments would be greatly appreciated.

Thank you in advance for your help!

#2

Plug a USB disk into the virtualhere server. Does that work ok via virtualhere?