Loss of connection every few seconds

The virtualhere app continuously disconnects from the client. The error messages we are receiving are below.
Connecting Mac OS X to Windows 10

Could anyone help with this issue?

22:11:39 INFO :VirtualHere Client 3.2.9 starting (Compiled: Nov 30 2015 15:17:11)
22:11:39 INFO :Using config at C:\Users\Rhys\AppData\Roaming\vhui.ini
22:11:39 INFO :IPC available at \\.\pipe\vhclient
22:19:10 INFO :Drivers are up-to-date
22:21:34 INFO :Auto-find (Bonjour) on
22:21:34 INFO :Auto-find (Bonjour SSL) on
22:21:54 INFO :Connection 1 receiving msg data didnt complete due to error 10054,
22:22:05 INFO :Server ping timeout, shutting down connection 1...
22:22:45 INFO :Connection 1 receiving msg data didnt complete due to error 10054,
22:22:56 INFO :Server ping timeout, shutting down connection 1...
22:23:14 INFO :Connection 1 receiving msg size didnt complete due to error 10054,
22:23:26 INFO :Server ping timeout, shutting down connection 1...
22:24:16 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (the parameter is incorrect.).
22:23:42 INFO :Connection 1 receiving msg size didnt complete due to error 10054,
22:23:53 INFO :Server ping timeout, shutting down connection 1...
22:24:13 INFO :Connection 1 receiving msg data didnt complete due to error 10054,
22:24:23 INFO :Server ping timeout, shutting down connection 1...
22:24:44 INFO :Connection 1 receiving msg data didnt complete due to error 10054,
22:24:53 INFO :Server ping timeout, shutting down connection 1...
22:33:53 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (the parameter is incorrect.).
22:33:54 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (the parameter is incorrect.).
22:33:56 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (the parameter is incorrect.).
22:30:14 INFO :Connection 1 receiving msg data didnt complete due to error 10054,
22:30:24 INFO :Server ping timeout, shutting down connection 1...
22:30:44 INFO :Connection 1 receiving msg size didnt complete due to error 10054,
22:30:54 INFO :Server ping timeout, shutting down connection 1...
22:31:13 INFO :Connection 1 receiving msg size didnt complete due to error 10054,
22:31:24 INFO :Server ping timeout, shutting down connection 1...
22:31:47 INFO :Connection 1 receiving msg data didnt complete due to error 10054,
22:31:57 INFO :Server ping timeout, shutting down connection 1...

#2

I tried specifying the hub to connect to. Now it tries to force the connection through but still timeouts after a couple of seconds.

#3

error 10054 means the server is closing the connection, can you do this, Finder -> Utilities -> Console -> Top right filter by "vhusbd" then email me at mail [at] virtualhere.com (mail[at]virtualhere[dot]com) with the contents of that as that will show any errors or warnings encountered...