No connection between Clien and Server

Submitted by KaiJak on #1

Hello!

I am using the VirtualHere Server on a Synology DS215+
I have the client Version 3.4.5 on a Windows 10 Laptop.

But I am not able to establish a connection :-(
I have tried "Auto-Find Hubs" and I have tried to specify the hub address...
It shows "Connecting to USB hub..." but never finds one.

Any idea what I can do to fix the problem?

Thank you!
Kai

Submitted by Michael on Sun, 2016/02/21 - 22:15

#2

VirtualHere client uses "Bonjour" to listen for the server on the network. If its on a LAN you should see the server appear in about 5 seconds. However you can just put the IP address of your synology server and the port 17570 directly into the client by right clicking USB Hubs->Specify Hubs and then add and putting <synology hostname or ip>:17570 and clicking OK and it should then appear

Hi Michael,
thank you for your answer, but that is exactly what I did... :-(
Any further ideas?

Thanks,
Kai

Submitted by Michael on Tue, 2016/02/23 - 10:10

#4

ok, i wasnt sure if you put the correct port in as its different for the synology than all the other devices.

Anyway, in the synology i put log all messages from the server into the synology "View Log" item in their DSM. If you take a look in the Package Center -> VirtualHere -> View Log post those messages here or email me at mail [at] virtualhere.com (mail[at]virtualhere[dot]com) and ill see what they say

Submitted by KaiJak on Thu, 2016/02/25 - 05:33

#5

Hello Michael,

thank you very much!!!! Now I read your post again and realized that I was using the wrong port because VirtualHere says: use the format "server.local:7575"!
Now it works! But my trial period is over :D oh, man...

Thanks!
Kai