Application hangs (not on raspi)

Submitted by steff517 on #1

Hello,
I was running virtualhere for a long time on a raspberry pi to connect my Canon DR-2010C document scanner. It worked without issues.
Now I moved to a Intel NUC (which has a ~10x faster CPU with SSD). It detects the scanner, the scan runs but at the end the scan application hangs.

Do you have any advice how to troubleshoot this problem?

Best regards,
Stefa

Submitted by Michael on Sun, 2017/12/10 - 20:37

#2

Are you running linux or windows on the NUC?

Submitted by Michael on Tue, 2017/12/12 - 09:00

#4

My guess is it might be some scanner software running on the actual NUC in linux that is trying to grab control while virtualhere has the device redirected.

Do you have sane or libsane installed? Can you uninstall those packages by doing sudo apt-get remove sane;sudo apt-get remove libsane

If this still fails to fix it, we can use the "ClaimPorts=1" setting in the config.ini to ensure only virtualhere can control the usb devices it shares

Submitted by steff517 on Thu, 2017/12/14 - 00:31

#5

I uninstalled the packages as suggeted and also set the ClaimPorts config option. The error unfortunately still occurs.