Saitek Pro Flight Pedals

Submitted by butamansan on #1

Hi Support,

I have experienced trouble when connecting Saitek Pro Flight Pedals to VirtualHere over Steam Link. While other Saitek controllers (Pro Flight Yoke, X52 joystick) worked fine on my Steam Link + VirtualHere setup, connecting the pedals to VirtualHere always led to error message "Operation not permitted" (-1) on the client, and then the device would no longer show up under the client tree view.

After some Googling i tried the custom event handler "onReset.$VENDOR_ID$.$PRODUCT_ID$=" for the device; the device would no longer disappear but displayed properly as "in use" in VirtualHere client, but in Device Manager of Windows the device was shown as "Unknown USB Device (Device Descriptor Request Failed)". At this point i have no idea what else i could try with... The hardware worked perfectly when directly connected to the PC, a Win10 desktop machine.

Thanks in advance for any assistance or suggestions!

Submitted by Michael on Tue, 2018/02/27 - 07:58

#2

I dont think those pedals work with virtualhere on the steamlink unfortunately, i couldnt figure out a workaround.

Submitted by gonzy01 on Thu, 2025/01/16 - 06:24

#4

  1. Read:  Midi Adapter Does Not Connect Properly | VirtualHere --> I had been getting this error, "ERROR :Error 13 in line 165, The data is invalid. (0x0000000d)". I tried the custom event handlers, "onReset.$VENDOR_ID$.$PRODUCT_ID$=" and "onSetConfiguration.$VENDOR_ID$.$PRODUCT_ID$=" and disabling the power management options within Device Manager within Windows on the Virtualhere Server machine (which was running Windows 11 24h2) whilst trying to connect to Virtualhere Client for Windows running on another Windows 11 24h2 machine. Didn't fully work unfortunately but the error changed after doing this: 

    SOLUTION PART  1: I finally hit the Virtualhere client reset to default option within the client (i.e. no custom event handlers) but kept the Power Setting in Device Manager in Windows for the pedals as disabled (look for Flight Rudder Pedals under the Human Interface Devices) on host machine.

     

  2.  I saw there was a Logitech app that keep running in the system tray without an ability to close it permanently. I would clear it and it would reappear. Read: USB WebCam on Windows not connecting- latest version | VirtualHere which seemed similar with the new error, "SURPRISE UNBOUND from connection" and the success that had been achieved from disabling services that were trying to take the redirect back, which had been causing in this case the Logitech Saitek Pro Flight Pedals / Virtualhere setup connecting for a split second then dropping. Note, the pedals work on Windows 11 24h2 with Windows drivers without the need for the Logitech drivers. So I did this:

    SOLUTION PART 2: I finally stopped all Logitech applications from running at Windows startup, closed all running Logitech software, and within Device Manager I uninstalled the pedals AND ALSO ELECTED to delete the Logitech Pedal drivers on the host machine.

     

  3. The Pedals should work by now. For good measure, I also did this:

    SOLUTION PART 3: I finally stopped all Logitech applications from running at Windows startup and closed all running Logitech software on the client machine. I finally kept the Power Setting in Device Manager in Windows for the pedals as disabled (look for Flight Rudder Pedals under the Human Interface Devices) on the client machine. I did not uninstall the Logitech Pedal drivers on the client machine, both Flight Rudder Pedals (HID) and Flight Rudder Pedals (USB) reflect.

    Hope this is of some assistance to someone in the future in respect of Logitech / Saitek and Virtualhere.

Submitted by Michael on Thu, 2025/01/16 - 09:57

#5

Thanks a lot for the information @gonzy that is a big help for others!