VirtualHere USB Sharing has stopped working

Submitted by Anonymous (not verified) on #1

VirtualHere client on W7 crashed..

Problem signature:
Problem Event Name: APPCRASH
Application Name: vhui32.exe
Application Version: 4.6.1.0
Application Timestamp: 5bc056ef
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.24260
Fault Module Timestamp: 5b946d32
Exception Code: c0000005
Exception Offset: 000528cf
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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Submitted by Michael on Mon, 2018/11/19 - 11:04

#2

Thanks for the message rob, if it happens again let me know and ill send you instructions to help debug/fix this...

Submitted by Anonymous (not verified) on Wed, 2018/12/19 - 10:36

#3

Hey.. this crash has happened a few times since mid-November.

Any thoughts on how to fix/debug this are probably appropriate at this point.

Submitted by Michael on Wed, 2018/12/19 - 16:16

#4

OK i will look at this issue now, i think i have reproduced the problem

Submitted by Anonymous (not verified) on Wed, 2018/12/19 - 17:16

#5

I'm not in a huge hurry. It happens on one virtual Windows 7 machine and none of the others - I'm sure it has to do with the virtual serial device to which its connecting.

Submitted by Michael on Wed, 2018/12/26 - 21:16

#6

OK found and fixed this bug.

Download version 4.6.4 of the client here https://www.virtualhere.com/usb_client_software

Note: If you are running the client as a service you need to "Uninstall Client Service" from the USB Hubs Menu in the client, then delete the vhui64.exe file. Then copy over the new file and then start the new client and select USB Hubs->Install as Service

Submitted by Anonymous (not verified) on Thu, 2018/12/27 - 09:33

#7

I'll let you know one way or another in a week or so.