USB failed to connect

Submitted by Falcon on #1

Hello,

I'm trying to get a USB dongle connected over IP however the software probably has some troubles with it. It is a Z-wave dongle from Aeon Labs (Aeon Labs DSA02203-ZWEU Z-Wave Z-Stick Series 2).

dmesg says the following:
[ 4467.461046] usb 1-1: new full-speed USB device number 9 using vhci_hcd
[ 4467.585163] usb 1-1: SetAddress Request (9) to port 0
[ 4467.691215] usb 1-1: New USB device found, idVendor=10c4, idProduct=ea60
[ 4467.691221] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 4467.691227] usb 1-1: Product: CP2102 USB to UART Bridge Controller
[ 4467.691229] usb 1-1: Manufacturer: Silicon Labs
[ 4467.691230] usb 1-1: SerialNumber: 0001
[ 4467.718280] cp210x 1-1:1.0: cp210x converter detected
[ 4468.590113] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4469.462820] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4470.335505] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4471.208392] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4471.209345] usb 1-1: cp210x converter now attached to ttyUSB0
[ 4471.209719] usb 1-1: USB disconnect, device number 9
[ 4471.210087] cp210x ttyUSB0: cp210x converter now disconnected from ttyUSB0
[ 4471.210113] cp210x 1-1:1.0: device disconnected
[ 4472.081007] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4472.953865] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4473.826594] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4474.711294] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4474.711439] hub 1-0:1.0: unable to enumerate USB device on port 1
[ 4474.711717] vhci_hcd: changed 1
[ 4474.819321] vhci_hcd: changed 0
[ 4475.688127] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4476.560849] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4477.433638] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4478.306412] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4478.306536] hub 1-0:1.0: unable to enumerate USB device on port 1
[ 4478.306743] vhci_hcd: changed 1
[ 4478.414358] vhci_hcd: changed 0
[ 4479.283268] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4480.155962] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4481.028771] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4481.901487] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4481.901563] hub 1-0:1.0: unable to enumerate USB device on port 1
[ 4481.901704] vhci_hcd: changed 1
[ 4482.009488] vhci_hcd: changed 0
[ 4482.878306] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?
[ 4483.751228] hub 1-0:1.0: Cannot enable port 1. Maybe the USB cable is bad?

I can successfully connect other devices through the software. The USB stick also works fine on a local server.
Can you please look into it, I just purchased the license and would like to use it.

Regards.

Submitted by Falcon on Sun, 2014/08/31 - 21:07

#3

a Synology NAS (DS214+). The client is indeed Linux (Ubuntu LTS 14.04)

Submitted by Michael on Sun, 2014/08/31 - 22:25

#4

I will make a new build of the linux client over the next day or two with more detailed debugging. I think the "enumeration" is not occuring for that device for some reason. But more detailed messages will give a clue what part is failing...

Submitted by Michael on Wed, 2014/09/03 - 15:33

#5

I need to buy this device so i can test locally...will take about 1 week or so to receive and test....

Submitted by Falcon on Wed, 2014/09/03 - 19:56

#6

Okay thanks for the information. Let me know if I can help in some way.

Submitted by Michael on Wed, 2014/09/10 - 14:09

#7

Ive got the zwave and have been testing. It works fine in windows (using HomeGenie) however i can reproduce the issue in linux. They are using a silabs driver and the CP2102 chipset. For comparison i plugged in an FTDI serial to usb chip and that worked fine in 14.04 So at this stage i think it could be a bug in either the silabs cp2102 driver or the usbip kernel module. For the time being you might have to use windows running in a virtual machine to interact with the zwave until this problem is resolved..

Submitted by christer on Sun, 2015/01/25 - 20:40

#8

Hi. I have the same problem with the Z-wave dongle from Aeon Labs. Running Pi with Raspbian as a server and linux as client. Just bought a license, and only found this support thread after searching when the Aeon dongle did not work nicely while my other USB devices did. Do you have any further ideas on how we can get the Aeon dongle to work with Virtualhere? Thanks.

Submitted by Michael on Mon, 2015/01/26 - 14:46

#9

You must use windows.

However updating to the linux latest kernel would be useful as hopefully the bug in the kernel will eventually get fixed

Submitted by ChrisGelhaus on Fri, 2015/04/10 - 11:21

#11

I apologize for such a long post, but I'm trying to describe my situation.

I've got a similar scenario to Falcon's; HOwever, my Aeon Labs Aeotec Z-Stick S2 controller is in Alaska and I cant get to it for another month. It is currently plugged directly into a Windows PC and it works fine, showing up as a serial device on COM4.

I've built a Raspberry Pi B+ and installed VirtualHere to use as a USB server for hosting the controller. I tested it with a simple USB Cruzer flash drive and that works fine, but I wont be able to test with actual the controller until I get to AK. Once there, I'll plug the Z-Stick into the Pi and use VirtualHere to send the data across the network to the Windows machine.

So, the big question.... does this sound like this will work?

I'll only have about 10 days in AK to complete the project, and my concern is needing additional hardware/software to get it to work.

Thanks in advance,
Chris

Submitted by Michael on Fri, 2015/04/10 - 11:43

#12

Yes it will work. Just make sure you dont have huge latency (ping times) and it should be fine.

What would be considered high latency? I ask because if all goes well, phase two will be to move the windows PC to the cloud. I can use that info to help decide if that is a viable option.
Thank you so much for the reply.

Submitted by ChrisGelhaus on Sat, 2015/04/11 - 03:38

#15

The baud rate on the COM port is set to 9600. Would this mean I could tolerate a higher latency?

Submitted by sptzdmnc on Tue, 2016/10/04 - 09:56

#17

The Port is connected but then disconnects.

[ 5160.576078] usb usb5-port1: Cannot enable. Maybe the USB cable is bad?
[ 5160.576139] usb usb5-port1: unable to enumerate USB device

I want to have a working solution, otherwise i will cancel my payment for the premium license.
(Paypal is informed)

Submitted by berkinet on Mon, 2019/01/28 - 20:08

#19

Ok, it is over two years since the last post to this thread and I was wondering if there have been any updates.. Specifically, will the Aeotec Z-Stick Series 2 now work with some release of Raspian?

However, on another front, does the Z-Stick GEN5 work with Raspian. The Gen5 uses the UZB drivers instead of the silabs drivers and I believe it is supported in Raspian.

Submitted by Michael on Mon, 2019/01/28 - 20:19

#20

I dont know, i dont have the device to test with but it would probably work, raspbian is pretty good now with kernel 4.14