bind failed

Submitted by celevra on #1

Hi,

thank you for this nice piece of software!
we have tested it with a x-ray sensor and it worked like a charm.
A few day's lated we tested again and get lots of bind failed errors and are unable to connect the x-ray sensor to the client software.
I have no idea what i can do or what changed as it worked flaweless.
Is there anything other then, pluggin in and rightclicking in the client "use this device" ?

Here is a client and server log, this server is unregistered until now:

2019-06-07 12:13:02 INFO :VirtualHere Client 4.7.6 starting (Compiled: May 23 2019 11:54:35)
2019-06-07 12:13:02 INFO :Client OS is Windows Server 2012 R2 (build 9600), 64-bit edition
2019-06-07 12:13:02 INFO :Using config at C:\Users\roentgen\AppData\Roaming\vhui.ini
2019-06-07 12:13:02 INFO :IPC available at \\.\pipe\vhclient
2019-06-07 12:13:06 INFO :Drivers are up-to-date
2019-06-07 12:13:06 INFO :Connected to the VirtualHere Client Driver (Version 2)
2019-06-07 12:14:00 INFO :Retrying to use device at address 5, as the previous bind failed with an error

2019-05-31 09:25:30 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-05-31 09:25:30 INFO :Using configuration C:\Users\roentgen\Downloads\config.ini
2019-05-31 09:25:30 INFO :Server licensed to=unlicensed max_devices=1
2019-05-31 09:25:30 INFO :Server drivers not found, installing...
2019-05-31 09:25:59 INFO :Server drivers sucessfully installed
2019-05-31 09:25:59 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-05-31 09:25:59 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-05-31 09:25:59 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-05-31 09:26:06 ERROR :Registration returned an error
2019-05-31 09:29:59 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-05-31 09:29:59 INFO :Using configuration C:\Users\roentgen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\config.ini
2019-05-31 09:29:59 INFO :Server licensed to=unlicensed max_devices=1
2019-05-31 09:29:59 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-05-31 09:29:59 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-05-31 09:30:01 INFO :Tickled device USB\VID_0BDA&PID_B00B\00E04C000001 when getting prod/vend strings
2019-05-31 09:30:01 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-05-31 09:30:01 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-05-31 09:30:06 ERROR :Registration returned an error
2019-05-31 09:30:14 INFO :Unmanaging device 1 [05c8:03d2]
2019-05-31 09:30:14 INFO :Unmanaging device 2 [0bda:b00b]
2019-05-31 09:30:16 INFO :>>> Shutdown <<<
2019-05-31 09:32:17 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-05-31 09:32:17 INFO :Using configuration C:\config.ini
2019-05-31 09:32:17 INFO :Server licensed to=unlicensed max_devices=1
2019-05-31 09:32:17 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-05-31 09:32:17 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-05-31 09:32:19 INFO :Tickled device USB\VID_0BDA&PID_B00B\00E04C000001 when getting prod/vend strings
2019-05-31 09:32:19 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-05-31 09:32:19 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-05-31 09:52:10 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-05-31 09:52:10 INFO :Using configuration C:\config.ini
2019-05-31 09:52:10 INFO :Server licensed to=unlicensed max_devices=1
2019-05-31 09:52:10 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-05-31 09:52:11 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-05-31 09:52:11 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-05-31 09:52:11 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-05-31 09:54:16 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-05-31 09:54:16 INFO :Using configuration C:\config.ini
2019-05-31 09:54:16 INFO :Server licensed to=unlicensed max_devices=1
2019-05-31 09:54:16 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-05-31 09:54:17 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-05-31 09:54:19 INFO :Tickled device USB\VID_0BDA&PID_B00B\00E04C000001 when getting prod/vend strings
2019-05-31 09:54:19 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-05-31 09:54:19 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-05-31 09:54:54 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-05-31 09:54:54 INFO :Using configuration C:\config.ini
2019-05-31 09:54:54 INFO :Server licensed to=unlicensed max_devices=1
2019-05-31 09:54:54 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-05-31 09:54:55 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-05-31 09:54:55 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-05-31 09:54:55 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-05-31 09:58:54 INFO :192.168.123.11 connected as connection 1
2019-05-31 09:59:01 INFO :Connection 1 remotely disconnected gracefully (rx msg size)
2019-05-31 09:59:09 INFO :Connection 1 successfully removed (reason:timeout)
2019-05-31 09:59:19 INFO :192.168.123.11 connected as connection 2
2019-05-31 09:59:45 INFO :Connection 2 remotely disconnected gracefully (rx msg size)
2019-05-31 09:59:54 INFO :Connection 2 successfully removed (reason:timeout)
2019-05-31 10:00:17 INFO :192.168.123.11 connected as connection 3
2019-05-31 10:00:48 INFO :Connection 3 successfully removed (reason:timeout)
2019-05-31 10:01:38 INFO :192.168.123.11 connected as connection 4
2019-06-03 07:40:13 INFO :Connection 4 successfully removed (reason:timeout)
2019-06-07 11:10:11 INFO :192.168.123.11 connected as connection 5
2019-06-07 11:18:18 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-07 11:20:42 INFO :Unmanaging device 3 [5328:2009]
2019-06-07 11:20:59 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-07 11:29:33 INFO :Unmanaging device 4 [5328:2009]
2019-06-07 11:29:43 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-07 11:31:50 ERROR :Device redirection failed for USB\VID_5328&PID_2009/1
2019-06-07 11:31:50 ERROR :Error binding device 3 [5328:2009] to connection 5, BIND_ERROR
2019-06-07 11:33:50 ERROR :Device redirection failed for USB\VID_5328&PID_2009/1
2019-06-07 11:33:50 ERROR :Error binding device 3 [5328:2009] to connection 5, BIND_ERROR
2019-06-07 11:35:50 ERROR :Device redirection failed for USB\VID_5328&PID_2009/1
2019-06-07 11:35:50 ERROR :Error binding device 3 [5328:2009] to connection 5, BIND_ERROR
2019-06-07 11:36:03 INFO :Unmanaging device 3 [5328:2009]
2019-06-07 11:36:09 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-07 11:37:50 ERROR :Device redirection failed for USB\VID_5328&PID_2009/1
2019-06-07 11:37:50 ERROR :Error binding device 3 [5328:2009] to connection 5, BIND_ERROR
2019-06-07 11:37:50 ERROR :Device redirection failed for /
2019-06-07 11:37:50 ERROR :Error binding device 3 [0000:0000] to connection 5, BIND_ERROR
2019-06-07 11:37:50 ERROR :Device redirection failed for /
2019-06-07 11:37:50 ERROR :Error binding device 3 [0000:0000] to connection 5, BIND_ERROR
2019-06-07 11:37:50 INFO :Unmanaging device 4 [5328:2009]
2019-06-07 11:37:50 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-07 11:37:50 INFO :Device 4 [5328:2009] BOUND to connection 5
2019-06-07 11:37:56 INFO :Device 4 [5328:2009] SURPRISE UNBOUND from connection 5
2019-06-07 11:37:56 INFO :Unmanaging device 4 [5328:2009]
2019-06-07 11:37:57 INFO :Found High speed device [5328:2010] "Fairchild, DEXIS" at address 5
2019-06-07 11:41:37 INFO :Unmanaging device 5 [5328:2010]
2019-06-07 11:41:38 INFO :Found High speed device [5328:2010] "Fairchild, DEXIS" at address 5
2019-06-07 11:41:38 INFO :Device 5 [5328:2010] BOUND to connection 5
2019-06-07 11:48:44 INFO :Device 5 [5328:2010] UNBOUND from connection 5
2019-06-07 11:48:44 INFO :Unmanaging device 5 [5328:2010]
2019-06-07 11:48:44 INFO :Found High speed device [5328:2010] "Fairchild, DEXIS" at address 5
2019-06-07 11:49:15 INFO :Unmanaging device 5 [5328:2010]
2019-06-07 11:49:20 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 5
2019-06-07 11:50:11 INFO :Connection 5 remotely disconnected gracefully (rx msg size)
2019-06-07 11:50:18 INFO :192.168.123.11 connected as connection 8
2019-06-07 11:50:19 INFO :Connection 5 successfully removed (reason:timeout)
2019-06-07 11:50:53 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 11:50:53 ERROR :Error binding device 5 [5328:2010] to connection 5, BIND_ERROR
2019-06-07 11:50:53 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 11:50:53 ERROR :Error binding device 5 [5328:2009] to connection 5, BIND_ERROR
2019-06-07 11:50:53 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 11:50:53 ERROR :Error binding device 5 [5328:2009] to connection 5, BIND_ERROR
2019-06-07 11:50:53 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 11:50:53 ERROR :Error binding device 5 [5328:2009] to connection 5, BIND_ERROR
2019-06-07 11:50:53 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 11:50:53 ERROR :Error binding device 5 [5328:2009] to connection 5, BIND_ERROR
2019-06-07 11:50:53 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 11:50:53 ERROR :Error binding device 5 [5328:2009] to connection 5, BIND_ERROR
2019-06-07 11:50:53 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 11:50:53 ERROR :Error binding device 5 [5328:2009] to connection 8, BIND_ERROR
2019-06-07 11:51:00 INFO :Unmanaging device 5 [5328:2009]
2019-06-07 11:51:05 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-07 11:51:55 INFO :Connection 8 successfully removed (reason:server shutdown)
2019-06-07 11:51:55 INFO :Connection 8 successfully removed (reason:timeout)
2019-06-07 11:51:56 WARNING :There were 1 pending captures when device manager stopped
2019-06-07 11:51:56 INFO :Unmanaging device 1 [05c8:03d2]
2019-06-07 11:51:56 INFO :Unmanaging device 2 [0bda:b00b]
2019-06-07 11:51:56 INFO :Unmanaging device 3 [5328:2009]
2019-06-07 11:51:57 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-06-07 11:51:58 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-06-07 11:51:59 INFO :Tickled device USB\VID_0BDA&PID_B00B\00E04C000001 when getting prod/vend strings
2019-06-07 11:52:00 INFO :Tickled device USB\VID_5328&PID_2009\5&1E957D87&0&1 when getting prod/vend strings
2019-06-07 11:52:00 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-06-07 11:52:00 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-06-07 11:52:00 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-07 11:52:17 INFO :192.168.123.11 connected as connection 9
2019-06-07 11:53:41 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-06-07 11:53:41 INFO :Using configuration C:\config.ini
2019-06-07 11:53:41 INFO :Server licensed to=unlicensed max_devices=1
2019-06-07 11:53:41 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-06-07 11:53:42 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-06-07 11:53:43 INFO :Tickled device USB\VID_0BDA&PID_B00B\00E04C000001 when getting prod/vend strings
2019-06-07 11:53:44 INFO :Tickled device USB\VID_5328&PID_2009\5&1E957D87&0&1 when getting prod/vend strings
2019-06-07 11:53:44 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-06-07 11:53:44 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-06-07 11:53:44 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-07 11:53:48 INFO :192.168.123.11 connected as connection 1
2019-06-07 11:55:48 ERROR :Device redirection failed for USB\VID_5328&PID_2009/1
2019-06-07 11:55:48 ERROR :Error binding device 3 [5328:2009] to connection 1, BIND_ERROR
2019-06-07 11:57:42 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-06-07 11:57:42 INFO :Using configuration C:\config.ini
2019-06-07 11:57:42 INFO :Server licensed to=unlicensed max_devices=1
2019-06-07 11:57:42 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-06-07 11:57:42 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-06-07 11:57:44 INFO :Tickled device USB\VID_0BDA&PID_B00B\00E04C000001 when getting prod/vend strings
2019-06-07 11:57:44 INFO :Tickled device USB\VID_5328&PID_2009\5&1E957D87&0&1 when getting prod/vend strings
2019-06-07 11:57:44 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-06-07 11:57:44 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-06-07 11:57:44 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-07 12:07:49 INFO :192.168.123.11 connected as connection 1
2019-06-07 12:09:10 INFO :Unmanaging device 3 [5328:2009]
2019-06-07 12:09:14 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-07 12:09:51 ERROR :Device redirection failed for USB\VID_5328&PID_2009/1
2019-06-07 12:09:51 ERROR :Error binding device 3 [5328:2009] to connection 1, BIND_ERROR
2019-06-07 12:09:51 ERROR :Device redirection failed for /
2019-06-07 12:09:51 ERROR :Error binding device 3 [0000:0000] to connection 1, BIND_ERROR
2019-06-07 12:09:51 INFO :Unmanaging device 4 [5328:2009]
2019-06-07 12:09:51 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-07 12:09:51 INFO :Device 4 [5328:2009] BOUND to connection 1
2019-06-07 12:09:56 INFO :Device 4 [5328:2009] SURPRISE UNBOUND from connection 1
2019-06-07 12:09:56 INFO :Unmanaging device 4 [5328:2009]
2019-06-07 12:09:57 INFO :Found High speed device [5328:2010] "Fairchild, DEXIS" at address 5
2019-06-07 12:12:00 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 12:12:00 ERROR :Error binding device 5 [5328:2010] to connection 1, BIND_ERROR
2019-06-07 12:12:57 INFO :Connection 1 remotely disconnected gracefully (rx msg size)
2019-06-07 12:13:03 INFO :192.168.123.11 connected as connection 3
2019-06-07 12:13:07 INFO :Connection 1 successfully removed (reason:timeout)
2019-06-07 12:13:49 INFO :Unmanaging device 5 [5328:2010]
2019-06-07 12:13:53 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 5
2019-06-07 12:14:00 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 12:14:00 ERROR :Error binding device 5 [5328:2010] to connection 1, BIND_ERROR
2019-06-07 12:14:00 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 12:14:00 ERROR :Error binding device 5 [5328:2009] to connection 1, BIND_ERROR

hope someone can help

regards

Submitted by Michael on Sun, 2019/06/09 - 18:29

#2

Can you try this

1. In the VirtualHere Client, right click on the Fairchild, Dexus
2. Select Custom Event Handler... and paste in the line

onReset.$VENDOR_ID$.$PRODUCT_ID$=

then press OK.

3. Unplug and replug the Dexus then try to use it via virtualhere now.

Submitted by celevra on Mon, 2019/06/10 - 19:45

#3

thank you for your fast answer
at the first it seems like it would start, the dongle presents it self with 0x2009 as Name, when you use this it disappears and returns as DEXIS, then you can use that device again an can work with the application.
As described, we have successfully used it with virtual client before.
With your tip with the eventhandler it worked for the 0x2009 device, but not for the dexis, here are the logs:
2019-06-07 12:51:46 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 12:51:46 ERROR :Error binding device 5 [5328:2009] to connection 4, BIND_ERROR
2019-06-07 12:51:48 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-07 12:51:48 ERROR :Error binding device 5 [5328:2009] to connection 4, BIND_ERROR
2019-06-10 11:33:55 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-06-10 11:33:55 INFO :Using configuration C:\config.ini
2019-06-10 11:33:55 INFO :Server licensed to=unlicensed max_devices=1
2019-06-10 11:33:55 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-06-10 11:33:56 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-06-10 11:33:57 INFO :Tickled device USB\VID_0BDA&PID_B00B\00E04C000001 when getting prod/vend strings
2019-06-10 11:33:58 INFO :Tickled device USB\VID_5328&PID_2009\5&1E957D87&0&1 when getting prod/vend strings
2019-06-10 11:33:58 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-06-10 11:33:58 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-06-10 11:33:58 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-10 11:34:15 INFO :192.168.123.11 connected as connection 1
2019-06-10 11:34:52 INFO :Set custom event "onReset.5328.2009="
2019-06-10 11:34:57 INFO :Unmanaging device 3 [5328:2009]
2019-06-10 11:35:07 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-10 11:35:41 INFO :Unmanaging device 3 [5328:2009]
2019-06-10 11:35:41 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-10 11:35:41 INFO :Device 3 [5328:2009] BOUND to connection 1
2019-06-10 11:35:47 INFO :Device 3 [5328:2009] SURPRISE UNBOUND from connection 1
2019-06-10 11:35:47 INFO :Unmanaging device 3 [5328:2009]
2019-06-10 11:35:48 INFO :Found High speed device [5328:2010] "Fairchild, DEXIS" at address 6
2019-06-10 11:35:53 INFO :Set custom event "onReset.5328.2010="
2019-06-10 11:37:03 INFO :Set custom event "onReset.5328.2010="
2019-06-10 11:37:56 ERROR :Device redirection failed for USB\VID_5328&PID_2010/1
2019-06-10 11:37:56 ERROR :Error binding device 6 [5328:2010] to connection 1, BIND_ERROR

Screenshot of the client with logs:
https://ibb.co/mHvZn8Q

sometimes the server on Windows 10 crashes, is there a path where i can find a log to the crash?

regards

Submitted by celevra on Wed, 2019/06/12 - 04:35

#5

this tip was very promising because the server part is running on a windows 10 HP 250 G7, the Client Part is on a Server 2012 R2.
But disabling the USB selective suspend didn't helped.
here is the server log, i tried a few times with different ports and with the custom event and without:

2019-06-11 20:06:34 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-06-11 20:06:34 INFO :Using configuration C:\config.ini
2019-06-11 20:06:34 INFO :Server licensed to=unlicensed max_devices=1
2019-06-11 20:06:34 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-06-11 20:06:35 INFO :Tickled device USB\VID_0BDA&PID_B00B\00E04C000001 when getting prod/vend strings
2019-06-11 20:06:35 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-06-11 20:06:35 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-06-11 20:06:43 INFO :192.168.123.11 connected as connection 1
2019-06-11 20:07:04 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-11 20:07:27 INFO :Unmanaging device 4 [5328:2009]
2019-06-11 20:07:27 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-11 20:07:27 INFO :Device 4 [5328:2009] BOUND to connection 1
2019-06-11 20:07:33 INFO :Device 4 [5328:2009] SURPRISE UNBOUND from connection 1
2019-06-11 20:07:33 INFO :Unmanaging device 4 [5328:2009]
2019-06-11 20:07:33 INFO :Found High speed device [5328:2010] "Fairchild, DEXIS" at address 5
2019-06-11 20:08:46 INFO :Unmanaging device 5 [5328:2010]
2019-06-11 20:08:54 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 5
2019-06-11 20:09:14 INFO :Unmanaging device 5 [5328:2009]
2019-06-11 20:09:18 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-11 20:09:33 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-11 20:09:33 ERROR :Error binding device 5 [5328:2010] to connection 1, BIND_ERROR
2019-06-11 20:09:33 ERROR :Device redirection failed for /
2019-06-11 20:09:33 ERROR :Error binding device 5 [0000:0000] to connection 1, BIND_ERROR
2019-06-11 20:09:33 ERROR :Device redirection failed for /
2019-06-11 20:09:33 ERROR :Error binding device 5 [0000:0000] to connection 1, BIND_ERROR
2019-06-11 20:09:33 ERROR :Device redirection failed for /
2019-06-11 20:09:33 ERROR :Error binding device 5 [0000:0000] to connection 1, BIND_ERROR
2019-06-11 20:09:33 INFO :Unmanaging device 3 [5328:2009]
2019-06-11 20:09:33 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-11 20:09:34 INFO :Device 3 [5328:2009] BOUND to connection 1
2019-06-11 20:09:37 INFO :Device 3 [5328:2009] SURPRISE UNBOUND from connection 1
2019-06-11 20:09:37 INFO :Unmanaging device 3 [5328:2009]
2019-06-11 20:09:39 INFO :Found High speed device [5328:2010] "Fairchild, DEXIS" at address 6
2019-06-11 20:11:08 INFO :Unmanaging device 6 [5328:2010]
2019-06-11 20:11:17 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 6
2019-06-11 20:11:42 ERROR :Device redirection failed for USB\VID_5328&PID_2010/1
2019-06-11 20:11:42 ERROR :Error binding device 6 [5328:2010] to connection 1, BIND_ERROR
2019-06-11 20:11:42 ERROR :Device redirection failed for USB\VID_5328&PID_2010/1
2019-06-11 20:11:42 ERROR :Error binding device 6 [5328:2009] to connection 1, BIND_ERROR
2019-06-11 20:11:56 ERROR :Device redirection failed for USB\VID_5328&PID_2010/1
2019-06-11 20:11:56 ERROR :Error binding device 6 [5328:2009] to connection 1, BIND_ERROR
2019-06-11 20:12:28 INFO :Unmanaging device 6 [5328:2009]
2019-06-11 20:12:33 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-11 20:14:25 INFO :Unmanaging device 3 [5328:2009]
2019-06-11 20:14:35 ERROR :Device redirection failed for USB\VID_5328&PID_2009/1
2019-06-11 20:14:35 ERROR :Error binding device 3 [5328:2009] to connection 1, BIND_ERROR
2019-06-11 20:14:35 ERROR :Device redirection failed for /
2019-06-11 20:14:35 ERROR :Error binding device 3 [0000:0000] to connection 1, BIND_ERROR
2019-06-11 20:23:39 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-11 20:24:07 INFO :Set custom event "onReset.5328.2009="
2019-06-11 20:24:12 INFO :Unmanaging device 4 [5328:2009]
2019-06-11 20:24:17 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-11 20:24:17 INFO :Device 4 [5328:2009] BOUND to connection 1
2019-06-11 20:24:21 INFO :Device 4 [5328:2009] SURPRISE UNBOUND from connection 1
2019-06-11 20:24:21 INFO :Unmanaging device 4 [5328:2009]
2019-06-11 20:24:22 INFO :Found High speed device [5328:2010] "Fairchild, DEXIS" at address 5
2019-06-11 20:26:25 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-11 20:26:25 ERROR :Error binding device 5 [5328:2010] to connection 1, BIND_ERROR

here is a log of a Intel NUC as a Server with the same USB device, it is working flaweless:
2019-06-11 20:19:15 INFO :>>> Starting VirtualHere USB Server v3.9.4 (Built: Jun 5 2019, 19:42:38)<<<
2019-06-11 20:19:15 INFO :Using configuration C:\Users\gswsa\Downloads\config.ini
2019-06-11 20:19:15 INFO :Server licensed to=unlicensed max_devices=1
2019-06-11 20:19:15 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-06-11 20:19:16 INFO :Tickled device USB\VID_8087&PID_0AAA\5&2EC8F72A&0&10 when getting prod/vend strings
2019-06-11 20:19:16 INFO :Tickled device USB\VID_5328&PID_2009\5&2EC8F72A&0&2 when getting prod/vend strings
2019-06-11 20:19:16 INFO :Found Low speed device [0461:0010] "NOVATEK, USB Keyboard" at address 1
2019-06-11 20:19:16 INFO :Found Low speed device [0461:4e84] "PixArt, USB Optical Mouse" at address 2
2019-06-11 20:19:16 INFO :Found Full speed device [8087:0aaa] "0x8087, 0x0aaa" at address 3
2019-06-11 20:19:16 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-11 20:19:17 INFO :Unmanaging device 3 [8087:0aaa]
2019-06-11 20:19:17 INFO :Found Full speed device [8087:0aaa] "0x8087, 0x0aaa" at address 3
2019-06-11 20:20:14 INFO :192.168.123.11 connected as connection 1
2019-06-11 20:20:20 INFO :Installing driver for class USB {00000000-0000-0000-0000-000000000000}
2019-06-11 20:20:21 INFO :OK driver installed try again...
2019-06-11 20:20:22 INFO :Device 4 [5328:2009] BOUND to connection 1
2019-06-11 20:20:26 INFO :getPortStatusImpl!
2019-06-11 20:20:26 INFO :getPortStatusImpl!
2019-06-11 20:20:26 WARNING :Failed to release claimed device USB\ROOT_HUB30\4&2FBF7A17&0&0,USB\VID_5328&PID_2009\5&2EC8F72A&0&2,2 while uncapturing, Das Gerät erkennt den Befehl nicht. (0x00000016)
2019-06-11 20:20:27 ERROR :DiInstallDevice failed, (0xe0000203)
2019-06-11 20:20:27 WARNING :Failed to locate root devnode when rescanning, 13
2019-06-11 20:20:27 INFO :Device 4 [5328:2009] SURPRISE UNBOUND from connection 1
2019-06-11 20:20:27 INFO :Unmanaging device 4 [5328:2009]
2019-06-11 20:20:28 INFO :Found High speed device [5328:2010] "Fairchild, DEXIS" at address 5
2019-06-11 20:20:30 INFO :Device 5 [5328:2010] BOUND to connection 1
2019-06-11 20:20:31 INFO :getPortStatusImpl!
2019-06-11 20:20:31 INFO :getPortStatusImpl!
2019-06-11 20:20:31 INFO :getPortStatusImpl!

Submitted by celevra on Wed, 2019/06/12 - 15:59

#7

i will test it in the afternoon, are you sure that it has todo with the device itself? Because it runs on the intel nuc without any problems, the same device

Submitted by Michael on Wed, 2019/06/12 - 17:56

#8

Im not sure, they are both running and identical server software, so i dont know why one works and one doesnt at the moment...

Submitted by celevra on Wed, 2019/06/12 - 22:43

#9

Here is the test output, unfortunately it didn't helped:

2019-06-12 14:32:36 INFO :>>> Starting VirtualHere USB Server v3.9.2 (Built: May 29 2019, 17:14:39)<<<
2019-06-12 14:32:36 INFO :Using configuration C:\config.ini
2019-06-12 14:32:36 INFO :Server licensed to=unlicensed max_devices=1
2019-06-12 14:32:36 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-06-12 14:32:37 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-06-12 14:32:38 INFO :Tickled device USB\VID_0BDA&PID_B00B\00E04C000001 when getting prod/vend strings
2019-06-12 14:32:38 INFO :Tickled device USB\VID_5328&PID_2009\5&1E957D87&0&2 when getting prod/vend strings
2019-06-12 14:32:38 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-06-12 14:32:38 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-06-12 14:32:38 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 4
2019-06-12 14:35:42 INFO :Unmanaging device 1 [05c8:03d2]
2019-06-12 14:35:42 INFO :Unmanaging device 2 [0bda:b00b]
2019-06-12 14:35:42 INFO :Unmanaging device 4 [5328:2009]
2019-06-12 14:35:46 INFO :>>> Shutdown <<<
2019-06-12 14:35:52 INFO :>>> Starting VirtualHere USB Server v3.9.4 (Built: Jun 5 2019, 19:42:33)<<<
2019-06-12 14:35:52 INFO :Using configuration C:\Users\roentgen\Downloads\config.ini
2019-06-12 14:35:52 INFO :Server licensed to=unlicensed max_devices=1
2019-06-12 14:35:52 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2019-06-12 14:35:53 INFO :Tickled device USB\VID_05C8&PID_03D2\5&1E957D87&0&5 when getting prod/vend strings
2019-06-12 14:35:54 INFO :Tickled device USB\VID_0BDA&PID_B00B\00E04C000001 when getting prod/vend strings
2019-06-12 14:35:55 INFO :Tickled device USB\VID_5328&PID_2009\5&1E957D87&0&2 when getting prod/vend strings
2019-06-12 14:35:55 INFO :Found High speed device [05c8:03d2] "SunplusIT Inc, HP TrueVision HD Camera" at address 1
2019-06-12 14:35:55 INFO :Found Full speed device [0bda:b00b] "Realtek , Bluetooth Radio " at address 2
2019-06-12 14:35:55 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-12 14:36:22 INFO :192.168.123.11 connected as connection 1
2019-06-12 14:36:27 INFO :Unmanaging device 3 [5328:2009]
2019-06-12 14:36:28 INFO :Found High speed device [5328:2009] "0x5328, 0x2009" at address 3
2019-06-12 14:36:28 INFO :Device 3 [5328:2009] BOUND to connection 1
2019-06-12 14:36:32 INFO :Device 3 [5328:2009] SURPRISE UNBOUND from connection 1
2019-06-12 14:36:32 INFO :Unmanaging device 3 [5328:2009]
2019-06-12 14:36:33 INFO :Found High speed device [5328:2010] "Fairchild, DEXIS" at address 4
2019-06-12 14:38:35 ERROR :Device redirection failed for USB\VID_5328&PID_2010/2
2019-06-12 14:38:35 ERROR :Error binding device 4 [5328:2010] to connection 1, BIND_ERROR

Submitted by Michael on Thu, 2019/06/13 - 10:38

#10

OK i think you will need to use the NUC as the virtualhere server instead, im not sure what the issue is with the win10 laptop.