OSX Client

Submitted by pedroc on #1

Hello,

I just bought QNAP TS-253 Pro and came across VirtualHere. I would like to share bluray drive in a external enclosure in the nas.
I've installed the app in the NAS and the client on OSX to try before purchasing a lisence. But i cant get it work on OSX. I'm using OSX 10.10. The client installs, the devices connect to the NAS appear in the client and when choose to use a device i tells me that is going to install the drivers.
It installs but then it says that the could not be loaded to the kernel.
I also have windows 8.1 installed and tried it there it seems to have installed correctly but that it said trial expired. So i would also like to confirm that the trial version allows us to use only one device in one OS. Correct?

Best regards,

Pedro Caixinha

Submitted by Michael on Sat, 2014/10/25 - 12:24

#2

Pedro, can you send me your virtualhere serial number and i'll take a look at the issue. In the VirtualHere USB Client -> Right click USB Hubs-> License... -> Copy to Clipboard and paste into an email to mail [at] virtualhere.com (mail[at]virtualhere[dot]com)

Submitted by pedroc on Mon, 2014/10/27 - 05:53

#3

Michael, i haven’t purchased the license to your software yet. We i would like to try the demo version first.
As i mentioned i have installed the OS X Client in OS X 10.10 and when i start it it says: “The VirtualHere drivers could not be loaded.
Try rebooting your machine and running VirtualHere again.”
I have rebooted and even reinstalled the client and can install the drivers but i gives me the same answer.

I get the System Messages:

19:02:00 INFO :Carried and installed driver are both version 1.0.61
19:02:00 ERROR :IOIteratorNext = 0. com_virtualhere_vhhcd is not correctly registered in the kernel, you may need to reboot

19:12:09 INFO :VirtualHere 2.4.8 starting (Compiled: Sep 30 2014 22:24:58)
19:12:09 INFO :Using config at /Users/u0/Library/Preferences/vhui Preferences
19:12:09 INFO :IPC available at /tmp/vhclient
19:12:09 INFO :Auto-find using Bonjour - on
19:12:14 INFO :No drivers installed, I am installing new ones...
19:13:25 INFO :Installed driver is now version 1.0.61
19:13:25 ERROR :IOIteratorNext = 0. com_virtualhere_vhhcd is not correctly registered in the kernel, you may need to reboot

Is someone else experiencing this situation?

Submitted by Michael on Mon, 2014/10/27 - 13:11

#4

I was going to give you a test license for your nas if it is expired already thats why i asked for the serial. Can you send it to mail [at] virtualhere.com (mail[at]virtualhere[dot]com)

Submitted by caseyboardman on Sat, 2015/08/15 - 03:56

#5

FYI: I am getting the same error.

Submitted by caseyboardman on Sat, 2015/08/15 - 04:38

#6

OSX version: 10.8.5

Log:
14:31:03 INFO :VirtualHere Client 3.0.5 starting (Compiled: Jul 26 2015 17:24:42)
14:31:03 INFO :Using config at /home/cboardma/Library/Preferences/vhui Preferences
14:31:03 INFO :IPC available at /tmp/vhclient
14:31:03 INFO :Auto-find using Bonjour - on
14:31:09 INFO :No drivers installed, I am installing new ones...
14:31:48 INFO :Installed driver is now version
14:31:48 ERROR :IOIteratorNext = 0. com_virtualhere_vhhcd is not correctly registered in the kernel, you may need to reboot

I get the same thing after rebooting. I get this error when attempting to use a device - I get prompted to install VH driver, I go through steps, and then this.

Submitted by Michael on Sat, 2015/08/15 - 11:59

#7

Hi Casey, actually there was a regression bug that made it incompatible with osx 10.8.5, i will fix asap over this weekend and let you know when its ready. It should be by monday