Does not support Hantek DSO6022BE USB Oscilloscope

The 'scope works fine on the server machine but VH returns an error when I select it in the client "There was an error using this device".

The logfile shows :-

2019-11-04 00:02:15 ERROR :Failed to enumerate drivers when selecting, No more data is available. (0x00000103)
2019-11-04 00:02:15 ERROR :Error binding device 6 [04b5:6022] to connection 1, BIND_ERROR

The drivers are installed on the client and server machines.

I am running Win7 Pro on both machines.

Is there any way around this ??

Regards,
David

#2

On the client right click on the Oscilloscope and select Custom Event Handler... and select

onReset.$VENDOR_ID$.$PRODUCT_ID$=

then press OK. now try again.

#3

... mean me to replace $VENDOR_ID$ and $PRODUCT_ID$ with the actual HEX values or to type it in literally ???
Dave

#4

... mean me to replace $VENDOR_ID$ and $PRODUCT_ID$ with the actual HEX values or to type it in literally ???
I cannot try it just yet as the machine I am using for tests has developed a fault :-(
Dave

#5

No dont replace with hex values just copy that line exactly as is

#6

I think you need to

1. Use windows 10
2. Use a linux server instead (e.g like a pi or a linux pc)

#7

... have revealed that not only do we see this error on the Hantek Scope it also happens on several webcams and a usb logic analyser :-(

Most other devices work well (disks, flash sticks, key dongles, serial adapters and the like)

VH would be a very useful addition, but as it is we have decided to run VNC on the Win 7 server machine and access the scopes, webcams, etc that way with the application software running on the server. Not ideal due to the slow refresh rate but a workable solution for what we want to do.

For disks and such simple devices etc we will use VH

Dave