Persistent 'Error using device' message on specific device (Spacemouse Pro) after disconnected remote session

Have been connecting my 3dConnexion Spacemouse Pro with good success while working remotely. After an unexpected VPN disconnect the Spacemouse will no longer connect. The client connects to the server fine but I receive an 'Error using this device' message when I try to use. Other devices connect fine, just not the one that I want.

I have tried restarting both systems but get the same results. This happened about a week back and I uninstalled and reinstalled everything (virtual here client and server) to get it to work.

Now I am in the same boat and was wondering if there is a simpler fix.

Here are my logs:
Client:
2020-06-12 10:57:13 INFO :VirtualHere Client 5.0.2 starting (Compiled: Apr 29 2020 21:31:51)
2020-06-12 10:57:13 INFO :Client OS is Windows 10 (build 18363), 64-bit edition
2020-06-12 10:57:13 INFO :Using config at C:\Users\jbrann\AppData\Roaming\vhui.ini
2020-06-12 10:57:13 INFO :IPC available at \\.\pipe\vhclient
2020-06-12 10:57:13 INFO :Auto-find (Bonjour) on
2020-06-12 10:57:13 INFO :Auto-find (Bonjour SSL) on
2020-06-12 10:57:13 INFO :ReverseLookupService listening on port 7573 (IPv6 dual-stack)
2020-06-12 10:57:23 INFO :Drivers are up-to-date
2020-06-12 10:57:23 INFO :Connected to the VirtualHere Client Driver (Version 2)
2020-06-12 10:57:23 INFO :Retrying to use device at address 11, as the previous bind failed with an error
2020-06-12 10:57:26 INFO :Retrying to use device at address 11, as the previous bind failed with an error
2020-06-12 10:57:28 INFO :Retrying to use device at address 11, as the previous bind failed with an error
2020-06-12 10:57:30 INFO :Retrying to use device at address 11, as the previous bind failed with an error
2020-06-12 10:57:32 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 10:57:36 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 10:57:41 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 10:57:58 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 10:59:01 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 11:03:20 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 11:09:52 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 11:11:40 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 11:12:26 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 11:13:03 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 11:13:34 INFO :Connection 1 remotely disconnected gracefully (rx)
2020-06-12 11:13:46 INFO :Server ping timeout, shutting down connection 1...
2020-06-12 11:20:44 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2020-06-12 11:25:30 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).

Server:
2020-06-12 11:13:41 INFO :>>> Shutdown <<<
2020-06-12 11:13:47 INFO :>>> Starting VirtualHere USB Server v4.1.7 (Built: May 13 2020, 16:02:15)<<<
2020-06-12 11:13:47 INFO :Using configuration C:\Users\Jake\Documents\VirtualHere USB Server\config.ini
2020-06-12 11:13:47 INFO :Server licensed to=unlicensed max_devices=1
2020-06-12 11:13:47 INFO :Server Driver up-to-date (1.0.1)
2020-06-12 11:13:54 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2020-06-12 11:13:54 INFO :10.3.4.58 connected as connection 1
2020-06-12 11:13:56 INFO :Tickled device USB\VID_0BDA&PID_0129\20100201396000000 when getting prod/vend strings
2020-06-12 11:13:57 INFO :Tickled device USB\VID_13D3&PID_5A01\0X0001 when getting prod/vend strings
2020-06-12 11:14:19 INFO :Tickled device USB\VID_13D3&PID_3496\5&36A3B657&0&8 when getting prod/vend strings
2020-06-12 11:14:19 WARNING :Loading string descriptor for device on port 8 failed, A device attached to the system is not functioning. (0x0000001f)
2020-06-12 11:14:19 INFO :Found High speed device [0bda:0129] "Generic, USB2.0-CRW" at address 1
2020-06-12 11:14:19 INFO :Found High speed device [13d3:5a01] "Azurewave, USB2.0 VGA UVC WebCam" at address 2
2020-06-12 11:14:19 INFO :Found Full speed device [13d3:3496] "0x13d3, 0x3496" at address 3
2020-06-12 11:14:19 INFO :Found High speed device [1004:633e] "LG Electronics Inc., LGE Android Phone" at address 15
2020-06-12 11:14:19 INFO :Found High speed device [17e9:4323] "DisplayLink, Plugable UD-3900" at address 4
2020-06-12 11:14:19 INFO :Found Full speed device [046d:c52b] "Logitech, USB Receiver" at address 5
2020-06-12 11:14:19 INFO :Found Full speed device [256f:c652] "3Dconnexion, 3Dconnexion Universal Receiver" at address 6
2020-06-12 11:14:19 INFO :Found Low speed device [046d:c62b] "3Dconnexion, SpaceMouse Pro" at address 11
2020-06-12 11:20:42 INFO :Error starting redirect, A device which does not exist was specified. (0x000001b1)
2020-06-12 11:20:42 ERROR :Device redirection failed for USB\VID_046D&PID_C62B/3
2020-06-12 11:20:42 ERROR :Error binding device 11 [046d:c62b] to connection 1, BIND_ERROR
2020-06-12 11:25:29 INFO :Error starting redirect, A device which does not exist was specified. (0x000001b1)
2020-06-12 11:25:29 ERROR :Device redirection failed for USB\VID_046D&PID_C62B/3
2020-06-12 11:25:29 ERROR :Error binding device 11 [046d:c62b] to connection 1, BIND_ERROR

Thanks,
Jake

#2

This might be a bit difficult, but if/when it happens again could you email me and if possible i will use teamviewer to take a quick look at this issue on your pc, before you try using the spacemouse again. mail [at] virtualhere.com (mail[at]virtualhere[dot]com)

#3

I've been getting the same issue. Had to reinstall today in order to get it to work (using it with a SpaceMouse Enterprise) . As an aside, does your Shift/Alt/Esc/Delete & Tab keys work on your SpaceMouse?

#4

I'm having the same issue with a Spacemouse compact. Worked great for a few days, but getting the same error now. I'm using easyfind to connect. My server did go on and offline numerous times without issue, but now I can't seem to get it to connect. Haven't tried the uninstall method yet.