USB port not coming up in windows 10

Submitted by jsweir on #1

Running server on a pi3, client on Windows 10 64bit. Recently stopped working seems like after a MS update. the client connects and shows the connection, but I cannot use the usb ports on the pi or Windows doesn't recognize them. Here is the logs:
2020-11-15 17:53:31 INFO :VirtualHere Client 5.1.1 starting (Compiled: Nov 14 2020 20:33:06)
2020-11-15 17:53:31 INFO :Client OS is Windows 10 (build 19041), 64-bit edition
2020-11-15 17:53:31 INFO :Using config at C:\Users\weirp\AppData\Roaming\vhui.ini
2020-11-15 17:53:31 INFO :IPC available at \\.\pipe\vhclient
2020-11-15 17:53:31 INFO :Auto-find (Bonjour) on
2020-11-15 17:53:31 INFO :Auto-find (Bonjour SSL) on
2020-11-15 17:54:09 INFO :No drivers found, they will be installed
2020-11-15 17:54:34 INFO :SetupDiEnumDeviceInterfaces failed
2020-11-15 17:54:44 INFO :Connected to the VirtualHere Client Driver (Version 2)
2020-11-15 17:56:43 INFO :In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).

Submitted by Michael on Mon, 2020/11/16 - 09:22

#2

Can you double check you have the latest windows 10 updates. I notice my windows build is 19042 not 19041 like yours, and also run 

DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow

and see if that shows corruption in your windows setup. I think some windows update might not have installed correctly and that is causing issues with virtualhere

Submitted by jsweir on Mon, 2020/11/16 - 11:02

#3

got it updated to 19042 and it did fix some corrupt files. But now it won't autofind the server.

Submitted by Michael on Mon, 2020/11/16 - 18:16

#5

OK could you send me the c:\windows\inf\setupapi.dev.log to mail [at] virtualhere.com (mail[at]virtualhere[dot]com)

Submitted by Michael on Tue, 2020/11/17 - 12:09

#6

Thanks for the log

Can you do this

Start cmd.exe "As Administrator" then run: 

vhui64.exe -y

Reboot your pc and then run the virtualhere client again and try to use a device.

(That will uninstall any old virtualhere drivers reboot your pc then it will install the virtualhere drivers again.)

If that fails you may have to do an in-place upgrade repair of windows 10 because i think your window update is corrupted for some reason