Sorry disks cannot be redirected via VirtualHere on a WD MyCloud NAS

I am able to establish a connection with my USB device attached to my NAS. The USB device is a USB DVD drive. I am on a Windows machine running Windows 10 64 bit and the NAS I am using is a Western Digital MyCloudEX2Ultra. When I try to use the device I get this message: "Sorry disks cannot be redirected via VirtualHere on a WD MyCloud NAS". I browsed through the forum and could not find any solutions or similar posts. I would appreciate any help or ideas. Thank you,

#2

WD wanted me to put that restriction, in but there is no real reason for it.

If you can tell me the model of you NAS (e.g MyCloudEX2Ultra) then i can make an app build for you to enable disks to be used

#3

The model is MyCloudEX2Ultra. Thank you for the quick reply. Is that all you need?
Thank you again.

#4

OK download and install 4.22 beta from here

#5

I bought one licence to use with my MyCloudEX2Ultra and when I try to connect with my mac(Mojave 10.14.6 ) on the same network I only get ..

"Sorry disks cannot be redirected via VirtualHere on a WD MyCloud NAS"

I have tried everything without any success :(.

can you please give me a hand?

#6

Actually i ended up just putting a version here https://www.virtualhere.com/nas which allows disks to be used so you can just download and install that, and if it says it doesn't have a license just put in your license key again.