Update for Synology DSM 7's VirtualHere server?

Submitted by Pomax on #1

I'm running a Synology NAS with DSM 7.1.1, with VirtualHere installed through its Package Center (with a license purchased for it) but I noticed that my iLok was having tons of problems when connected through the NAS, that it doesn't have when connected to my other computer with a VirtualHere server license. Checking the versions, my regular computer's running server version 4.5.6, but DSM's Package Center's version is the rather old 4.3.2... would it be possible to get 4.5.6 pushed out for DSM users?

Submitted by Michael on Tue, 2023/04/11 - 14:21

#2

I better wait until DSM 7.2 comes out then i will attempt to update their app store to the latest virtualhere server version.


If the iLok is causing problems on the Synology, its almost certainly a bug in the synology DSM firmware however. What Synology model is it?

 

Submitted by Pomax on Wed, 2023/04/12 - 01:23

#3

Hopefully that's not another year out - they don't really seem to be releasing minor version changes on any sort of regular schedule =/

The NAS is a diskStation DS1821+, with the iLok connected, and a macbook pro (intel) with vh client running using it, the iLok software needs a surprisingly long time to realize there's an iLok plugged in (like... over a minute?), then correctly shows it in the interface, but when any software needs to use it in order to check for licenses, the whole thing locks up and the ilok software gets that classic beachball spinner cursor. And then no amount of waiting resolves it.

At first I thought it was the ilok software, because my windows computer didn't seem to have any problems, but downgrading the ilok software didn't solve the problem. It's also a macbook that I've used with virtualhere for several years now, so that didn't seem to be the problem, and plugging the ilok into my other computer with a virtualhere server license worked fine. So either the NAS itself is buggy, or there's some subtle incompatibility between the current version of DSM (it's kept reasonably in sync with DSM releases) and the DSM version of virtualhere.

Submitted by Michael on Wed, 2023/04/12 - 10:23

#4

Actually i double checked my past emails and back on the 19th Jan 2023, i DID send the latest VirtualHere Synology app 4.4.8 (back on the 19th Jan that was the latest) to Synology for updating in their app store.

So actually it is queued up to be put into their store.  Its not the very latest e.g at the moment 4.5.6..

I think they are working hard on their DSM 7.2 release (thats my guess) and haven't got around to putting their updated virtualhere app I sent them into their app store.

In the old days you could just update an app manually in Synology so there was no problem. But they have locked down the security a lot and virtualhere needs special permissions so you cannot manually update the app anymore by just downloading it from this website.


What MacOS version are you running?

 

Submitted by L0r3nz0_29 on Thu, 2023/06/01 - 21:29

#5

Hi Michael, I have DSM 7.2 installed on Synology DS220+. I still have version 4.3.2. How can I get version 4.5.6. I have license purchased. Thank you

Submitted by Michael on Thu, 2023/06/01 - 21:43

#6

You cant get it, you need to wait for Synology