Keys Press Not Recognized (Alt/Shift/Tab/Esc & Delete)

Submitted by shiftctrl on #1

Hi, I just started using VirtualHere to give a test run, however noticed that the Alt/Shift/Tab/Esc & Delete keys on my SpaceMouse Enterprise aren't recognized by my remote machine over RDP. Curious if there was a fix for this or a workaround?

Thanks in advance.

Submitted by shiftctrl on Tue, 2020/06/16 - 06:48

#2

I'm running both Server and Client on Windows 10 Pro and using the latest Server/Client as of today.

Submitted by Michael on Tue, 2020/06/16 - 10:25

#3

I dont know sorry, virtualhere will pass the keys through.

Submitted by shiftctrl on Tue, 2020/06/16 - 11:58

#4

Is there anyway to test if VH is actually passing the keys through? Since it's passing the keys to any application, and the device works perfectly when connected locally, it seems as though it's no passing the keys. I could be wrong, just taking a guess absent of any method to actually test it.

Submitted by Michael on Tue, 2020/06/16 - 12:02

#5

Its possible it might be RDP related. The first thing i would try to isolate the issue is install/connecting using VNC (e.g tightvnc) instead of RDP and see if it passes through the keys ok then. Remote Desktop sometimes does strange things to usb devices. For example smartcards are sometimes blocked.

Submitted by shiftctrl on Wed, 2020/06/17 - 02:11

#6

Great, I'll try that and post back. Really curious as to why this is happening and if there is anyone else with a SpaceMouse who has had similar issues. As an aside, the fact that I'm using the trial wouldn't have anything to do with it right?

Submitted by Michael on Wed, 2020/06/17 - 09:16

#7

The trial would not affect this.